For your Family

Professional counselling is available to your eligible family members through our EFAP. Eligible family member is defined as a cohabitating spouse or child up to age 19, of an employee of one of our member companies. Adult children remain eligible to the age of 25 if they are in full time education.

When seeking counselling for a child 15 and under, we routinely hold an assessment session with parent(s) first, then an assessment session with the child/youth. Based on the assessments it will be determined whether we will proceed with counselling with the child/youth, proceed with counselling the parents, or offer a referral to other services in the community.

Our counselling services are compassionate, confidential, and professional.

We care, and are happy to support your family member with any personal concern including;

  • relationship issues
  • psychological/emotional issues
  • self-esteem and identity issues
  • stress, anxiety, depression
  • substance use and addictions
  • critical incident stress
  • self-care, balance, mindfulness
  • loss and grief

Accessing our services is a simple three step process:

  1. Recognize a concern: You or your family member identifies a personal concern, or are seeking information on wellness or prevention.
  2. Remember that Upper Island Counselling is here to help you.
  3. Reach out: Call to make an appointment with one our counsellors.

Alternatives to face to face counselling:

If you live in remote areas or have physical limitations that prevent you from attending counselling in one of our offices, we offer alternative options that may work for you. Chat style counselling (on our highly secure portal), email counselling, phone counselling, or Skype sessions are all available if you are unable to attend one of our offices. These services are effective, accessible, and time efficient.